Legal Notice
PRIVACY STATEMENT
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ARTICLE 1 - PERSONAL INFORMATION COLLECTED
When you make a purchase on our shop, as part of our purchase and sales process, we collect the personal information you provide us, such as your name, address and e-mail address.
When you browse our store, we also automatically receive the Internet Protocol (IP) address of your computer, which allows us to obtain more details about the browser and operating system you are using.
E-mail marketing (if applicable): With your permission, we may send you e-mails about our shop, new products and other updates.
ARTICLE 2 - CONSENT
How do you obtain my consent?
When you provide us with your personal information to complete a transaction, check your credit card, place an order, schedule a delivery or return a purchase, we assume that you consent to us collecting your information and using it only for that purpose.
If we ask you to provide us with your personal information for any other reason, such as for marketing purposes, we will ask you directly for your express consent, or we will give you the opportunity to refuse.
How do I withdraw my consent?
If, after giving us your consent, you change your mind and no longer consent to our contacting you, collecting your information or disclosing it, you may notify us by contacting us at info@lempreintecoop.com or by mail at: Cooperative L'empreinte 88 Saint-Paul Street East, Montreal, QC, H2Y 1G6, Canada
ARTICLE 3 - DISCLOSURE
We may disclose your personal information if we are required to do so by law or if you violate our Terms and Conditions of Sale and Use.
ARTICLE 4 - SHOPIFY
Our shop is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell you our services and products.
Your data is stored in Shopify's data storage system and databases, and in Shopify's general application. Your data is stored on a secure server protected by a firewall.
Payment:
If you make your purchase through a direct payment gateway, then Shopify will store your credit card information. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction information is retained for as long as necessary to complete your order. Once your order has been finalized, the purchase transaction information is deleted.
All direct payment gateways comply with the PCI-DSS standard, managed by the PCI Security Standards Council, which is a joint effort of companies such as Visa, MasterCard, American Express and Discover.
The PCI-DSS requirements ensure the secure processing of credit card data by our store and its service providers.
For more information, please see the Shopify Terms of Use here or the Privacy Policy here.
ARTICLE 5 - THIRD PARTY SERVICES
Generally speaking, the third party providers we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us.
However, certain third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.
With respect to these providers, we recommend that you read their privacy policies carefully so that you can understand how they will treat your personal information.
Keep in mind that some providers may be located or have facilities in a different jurisdiction than you or us. Therefore, if you decide to proceed with a transaction that requires the services of a third party provider, your information may be governed by the laws of the jurisdiction in which that provider is located or the jurisdiction in which its facilities are located.
For example, if you are located in Canada and your transaction is processed through a payment gateway located in the United States, your information that was used to complete the transaction may be disclosed under the laws of the United States, including the Patriot Act.
Once you leave our store site or are redirected to a third party website or application, you are no longer governed by this Privacy Policy or the Terms and Conditions of Sale and Use of our website.
Links
You may be prompted to leave our website by clicking on certain links on our site. We assume no responsibility for the privacy practices of these other sites and recommend that you carefully read their privacy policies.
ARTICLE 6 - SECURITY
To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misappropriated, accessed, disclosed, modified or destroyed in an inappropriate manner.
If you provide us with your credit card information, it will be encrypted through the use of the SSL security protocol and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional standards generally accepted by the industry.
COOKIES
The following is a list of cookies we use. We've listed them here so that you can choose whether or not to allow them.
_session_id, a unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.).
_shopify_visit, no data retained, persists for 30 minutes since the last visit. Used by our website provider's internal statistics tracking system to record the number of visits.
_shopify_uniq, no data retention, expires at midnight (depending on the location of the visitor) the next day. Calculates the number of shop visits per unique customer.
cart, unique identifier, persists for 2 weeks, stores shopping cart information.
_secure_session_id, unique session identifier
storefront_digest, unique identifier, undefined if the shop has a password, it is used to find out if the current visitor has access.
ARTICLE 7 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor in your care to use this website.
ARTICLE 8 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to change this Privacy Policy at any time, so please check back frequently. Changes and clarifications will be effective immediately upon posting on the website. If we make changes to the content of this policy, we will notify you here that it has been updated, so that you will know what information we collect, how we use it, and under what circumstances we disclose it, if any.
If our store is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you wish to: access, correct, modify or delete any personal information we have about you, file a complaint, or if you simply wish to have more information, contact our Privacy Officer at info@lempreintecoop.com or by mail at L'empreinte coopérative
[Re: Privacy Officer]
[88, Saint-Paul Street East, Montreal, QC, H2Y 1G6, Canada]
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