8 products
8 products
Leather card holder
5287002
Regular price $54.00
Shipping calculated at checkout.
This elegant and minimalist leather card holder is entirely handmade in Montreal by leatherworker Caroline Letang
This item is a local and sustainable design. Caroline sources her leather from the Ruisseaux tannery in Kamouraska.
Make a pair of timeless utility items with the leather key ring from the same collection.
BENEFITS AND FEATURES
- Entirely handmade
- Local and sustainable design
- SHIPPING
END OF CANADA POST STRIKE: Online ordering limited to Canada until January 31, 2025
Due to Canada Post's one-month strike backlog, we are offering online ordering for Canada only, until January 31, 2025.
Please note that we cannot be held responsible for extended delivery times or lost packages.
Our boutique in Old Montreal remains open throughout the holiday season. We look forward to welcoming you for your purchases or for in-store pick-up.
Thank you for your understanding.
Orders are sent by Canada Post.
All packages are sent without signature, please contact us if you wish to add this option.
Please note that postal delays are out of l'Empreinte's control and may be longer than expected due to Canada Post's backlog following a month-long walkout, or to the time of year.
In Canada, delivery charges start at 200$ CA before taxes. You can choose other delivery methods at the checkout stage, for a fee but faster. These variable charges will be calculated at this stage.
Handling fees: A handling fee of 5$ is added to each order.
For all shipments outside Canada: Due to Canada Post's one-month walkout backlog, we are offering the online ordering option for Canada only, until January 31, 2025. Thank you for your understanding.
Shipping charges are calculated at checkout based on the volume, weight and shipping address of your order.
- SHIPPING DELAY
Once your order has been validated and paid for, we will dispatch your parcel within a maximum of 5 working days.
Some items are produced to order. In such cases, shipment may take up to 10 working days, and you will be notified accordingly.
- CANCEL OR CHANGE YOUR ORDER
Contact us immediately at (514) 861-4427. If your order is still being processed, we will do our best to accommodate your request.
- EXCHANGE AND RETURN
We do not issue refunds. However, if you have changed your mind, we will gladly exchange your item for a voucher valid in our store or online within 30 days of receipt of your order.
- EXCHANGE CONDITIONS
If the item is not returned in its original condition, the buyer is responsible for any loss of value.
- RETURN COSTS
If you wish to exchange an undamaged item, you will be responsible for the cost of returning the product(s).
Initial shipping charges are non-refundable.
You will be responsible for the new shipping charges for your exchange.
- UNCLAIMED PACKAGE
If your package has not been claimed, it will be returned to us.
We will contact you to determine whether the order should be reshipped or refunded.
If the buyer does not return to us within 31 days, the order cannot be reshipped and will not be refunded.
Shopping bag, Dépanneur
9882003
Regular price $38.00
Shipping calculated at checkout.
This reusable shopping bag has two large straps that allow you to carry it on your shoulder or in your hand. The illustration of a classic Montreal convenience store, is an original, handmade silkscreen print.
Dépanneurs are the Quebec version of "Corner Stores". They can be found in every city in Quebec. It is an original souvenir to offer as a gift.
In order for the image to remain impeccable for a long time, the silk-screening is passed through the oven several times before being pressed on the bag.
For each of their products, PLB offsets its ecological footprint by supporting the Tree-Evolution organization.
ADVANTAGES:
- Reusable bag
- Durable, zero waste
- Very resistant
- Made in Quebec
- Hand screen printed in Quebec
DETAILS
MATERIALS: 65% polyester. 35% cotton
PROVENANCE: Montreal (Quebec)
DIMENSIONS: Width 30,5 cm; height 46 cm; depth 13 cm (14 x 18 x 5 inches)
MAINTENANCE: Wash in cold water. Do not bleach. Tumble dry at low temperature. Do not iron.
- SHIPPING
END OF CANADA POST STRIKE: Online ordering limited to Canada until January 31, 2025
Due to Canada Post's one-month strike backlog, we are offering online ordering for Canada only, until January 31, 2025.
Please note that we cannot be held responsible for extended delivery times or lost packages.
Our boutique in Old Montreal remains open throughout the holiday season. We look forward to welcoming you for your purchases or for in-store pick-up.
Thank you for your understanding.
Orders are sent by Canada Post.
All packages are sent without signature, please contact us if you wish to add this option.
Please note that postal delays are out of l'Empreinte's control and may be longer than expected due to Canada Post's backlog following a month-long walkout, or to the time of year.
In Canada, delivery charges start at 200$ CA before taxes. You can choose other delivery methods at the checkout stage, for a fee but faster. These variable charges will be calculated at this stage.
Handling fees: A handling fee of 5$ is added to each order.
For all shipments outside Canada: Due to Canada Post's one-month walkout backlog, we are offering the online ordering option for Canada only, until January 31, 2025. Thank you for your understanding.
Shipping charges are calculated at checkout based on the volume, weight and shipping address of your order.
- SHIPPING DELAY
Once your order has been validated and paid for, we will dispatch your parcel within a maximum of 5 working days.
Some items are produced to order. In such cases, shipment may take up to 10 working days, and you will be notified accordingly.
- CANCEL OR CHANGE YOUR ORDER
Contact us immediately at (514) 861-4427. If your order is still being processed, we will do our best to accommodate your request.
- EXCHANGE AND RETURN
We do not issue refunds. However, if you have changed your mind, we will gladly exchange your item for a voucher valid in our store or online within 30 days of receipt of your order.
- EXCHANGE CONDITIONS
If the item is not returned in its original condition, the buyer is responsible for any loss of value.
- RETURN COSTS
If you wish to exchange an undamaged item, you will be responsible for the cost of returning the product(s).
Initial shipping charges are non-refundable.
You will be responsible for the new shipping charges for your exchange.
- UNCLAIMED PACKAGE
If your package has not been claimed, it will be returned to us.
We will contact you to determine whether the order should be reshipped or refunded.
If the buyer does not return to us within 31 days, the order cannot be reshipped and will not be refunded.
Cotton shopping bag, Five Roses
9882001
Regular price $38.00
Shipping calculated at checkout.
This reusable shopping bag has two large straps that allow you to carry it on your shoulder or in your hand. The illustration of the Five Roses sign is an original, handmade silkscreen print.
The Five Roses neon sign, located in the Old Port of Montreal, is considered an icon of Montreal's industrial heritage . It is certainly one of the most emblematic symbols of the metropolis.
In order for the image to remain impeccable for a long time, the silk-screening is passed through the oven several times before being pressed on the bag.
For each of their products, PLB offsets its ecological footprint by supporting the Tree-Evolution organization.
ADVANTAGES:
- Reusable bag
- Durable, zero waste
- Very resistant
- Made in Quebec
- Hand screen printed in Quebec
DETAILS
MATERIALS: 100% cotton
PROVENANCE: Montreal (Quebec)
DIMENSIONS: Width 30,5 cm; height 46 cm; depth 13 cm (14 x 18 x 5 inches)
MAINTENANCE: Wash in cold water. Do not bleach. Tumble dry at low temperature. Do not iron.
- SHIPPING
END OF CANADA POST STRIKE: Online ordering limited to Canada until January 31, 2025
Due to Canada Post's one-month strike backlog, we are offering online ordering for Canada only, until January 31, 2025.
Please note that we cannot be held responsible for extended delivery times or lost packages.
Our boutique in Old Montreal remains open throughout the holiday season. We look forward to welcoming you for your purchases or for in-store pick-up.
Thank you for your understanding.
Orders are sent by Canada Post.
All packages are sent without signature, please contact us if you wish to add this option.
Please note that postal delays are out of l'Empreinte's control and may be longer than expected due to Canada Post's backlog following a month-long walkout, or to the time of year.
In Canada, delivery charges start at 200$ CA before taxes. You can choose other delivery methods at the checkout stage, for a fee but faster. These variable charges will be calculated at this stage.
Handling fees: A handling fee of 5$ is added to each order.
For all shipments outside Canada: Due to Canada Post's one-month walkout backlog, we are offering the online ordering option for Canada only, until January 31, 2025. Thank you for your understanding.
Shipping charges are calculated at checkout based on the volume, weight and shipping address of your order.
- SHIPPING DELAY
Once your order has been validated and paid for, we will dispatch your parcel within a maximum of 5 working days.
Some items are produced to order. In such cases, shipment may take up to 10 working days, and you will be notified accordingly.
- CANCEL OR CHANGE YOUR ORDER
Contact us immediately at (514) 861-4427. If your order is still being processed, we will do our best to accommodate your request.
- EXCHANGE AND RETURN
We do not issue refunds. However, if you have changed your mind, we will gladly exchange your item for a voucher valid in our store or online within 30 days of receipt of your order.
- EXCHANGE CONDITIONS
If the item is not returned in its original condition, the buyer is responsible for any loss of value.
- RETURN COSTS
If you wish to exchange an undamaged item, you will be responsible for the cost of returning the product(s).
Initial shipping charges are non-refundable.
You will be responsible for the new shipping charges for your exchange.
- UNCLAIMED PACKAGE
If your package has not been claimed, it will be returned to us.
We will contact you to determine whether the order should be reshipped or refunded.
If the buyer does not return to us within 31 days, the order cannot be reshipped and will not be refunded.
Cotton shopping bag, I love Montreal
9882000
Regular price $38.00
Shipping calculated at checkout.
This reusable shopping bag has two large straps that allow you to carry it on your shoulder or in your hand. The illustration is an original handmade silkscreen.
Six icons of the city of Montreal are represented: The metro logo, the unique silhouette of the biosphere, the giant Alexandre Calder stabile in Parc Jean-Drapeau, the Olympic stadium and its leaning tower, a bicycle with a milk crate as a basket and St. Joseph's Oratory.
In order for the image to remain impeccable for a long time, the silk-screening is passed through the oven several times before being pressed on the bag.
For each of their products, PLB offsets its ecological footprint by supporting the Tree-Evolution organization.
ADVANTAGES:
- Reusable bag
- Durable, zero waste
- Very resistant
- Made in Quebec
- Hand screen printed in Quebec
DETAILS
MATERIALS: 100% cotton
PROVENANCE: Montreal (Quebec)
DIMENSIONS: Width 30,5 cm; height 46 cm; depth 13 cm (14 x 18 x 5 inches)
MAINTENANCE: Wash in cold water. Do not bleach. Tumble dry at low temperature. Do not iron.
- SHIPPING
END OF CANADA POST STRIKE: Online ordering limited to Canada until January 31, 2025
Due to Canada Post's one-month strike backlog, we are offering online ordering for Canada only, until January 31, 2025.
Please note that we cannot be held responsible for extended delivery times or lost packages.
Our boutique in Old Montreal remains open throughout the holiday season. We look forward to welcoming you for your purchases or for in-store pick-up.
Thank you for your understanding.
Orders are sent by Canada Post.
All packages are sent without signature, please contact us if you wish to add this option.
Please note that postal delays are out of l'Empreinte's control and may be longer than expected due to Canada Post's backlog following a month-long walkout, or to the time of year.
In Canada, delivery charges start at 200$ CA before taxes. You can choose other delivery methods at the checkout stage, for a fee but faster. These variable charges will be calculated at this stage.
Handling fees: A handling fee of 5$ is added to each order.
For all shipments outside Canada: Due to Canada Post's one-month walkout backlog, we are offering the online ordering option for Canada only, until January 31, 2025. Thank you for your understanding.
Shipping charges are calculated at checkout based on the volume, weight and shipping address of your order.
- SHIPPING DELAY
Once your order has been validated and paid for, we will dispatch your parcel within a maximum of 5 working days.
Some items are produced to order. In such cases, shipment may take up to 10 working days, and you will be notified accordingly.
- CANCEL OR CHANGE YOUR ORDER
Contact us immediately at (514) 861-4427. If your order is still being processed, we will do our best to accommodate your request.
- EXCHANGE AND RETURN
We do not issue refunds. However, if you have changed your mind, we will gladly exchange your item for a voucher valid in our store or online within 30 days of receipt of your order.
- EXCHANGE CONDITIONS
If the item is not returned in its original condition, the buyer is responsible for any loss of value.
- RETURN COSTS
If you wish to exchange an undamaged item, you will be responsible for the cost of returning the product(s).
Initial shipping charges are non-refundable.
You will be responsible for the new shipping charges for your exchange.
- UNCLAIMED PACKAGE
If your package has not been claimed, it will be returned to us.
We will contact you to determine whether the order should be reshipped or refunded.
If the buyer does not return to us within 31 days, the order cannot be reshipped and will not be refunded.
Leather and hand-woven cardholder, orange
1470817
Regular price $79.00
Shipping calculated at checkout.
This card holder in leather and orange fabric yoke is both practical and unique. Created by Montreal artisan Julie-Soleil Nadeau.
Made from vegetable-tanned cowhide with a hand-woven linen yoke, it's a stylish way to store your cards. Holds 6 to 9 cards. A one-of-a-kind accessory!
A recent graduate of the École des métiers du cuir de Montréal, Julie-Soleil is the recipient of the Diane Tremblay Award of Excellence for the 2023 cohort.
DETAILS:
MATERIALS: Cowhide imported from Italy, vegetable tanned. Hand-woven linen
PROVENANCE: Montreal, Quebec
DIMENSIONS: Closed: 7 x 10 x 1 cm (2.76 x 3.94 x 0.4 inches). Open: 14 x 10 cm (5.5 x 3.94 inches)
Please note: given the entirely manual manufacturing techniques, colors may vary slightly, but will remain in the same tones.
- SHIPPING
END OF CANADA POST STRIKE: Online ordering limited to Canada until January 31, 2025
Due to Canada Post's one-month strike backlog, we are offering online ordering for Canada only, until January 31, 2025.
Please note that we cannot be held responsible for extended delivery times or lost packages.
Our boutique in Old Montreal remains open throughout the holiday season. We look forward to welcoming you for your purchases or for in-store pick-up.
Thank you for your understanding.
Orders are sent by Canada Post.
All packages are sent without signature, please contact us if you wish to add this option.
Please note that postal delays are out of l'Empreinte's control and may be longer than expected due to Canada Post's backlog following a month-long walkout, or to the time of year.
In Canada, delivery charges start at 200$ CA before taxes. You can choose other delivery methods at the checkout stage, for a fee but faster. These variable charges will be calculated at this stage.
Handling fees: A handling fee of 5$ is added to each order.
For all shipments outside Canada: Due to Canada Post's one-month walkout backlog, we are offering the online ordering option for Canada only, until January 31, 2025. Thank you for your understanding.
Shipping charges are calculated at checkout based on the volume, weight and shipping address of your order.
- SHIPPING DELAY
Once your order has been validated and paid for, we will dispatch your parcel within a maximum of 5 working days.
Some items are produced to order. In such cases, shipment may take up to 10 working days, and you will be notified accordingly.
- CANCEL OR CHANGE YOUR ORDER
Contact us immediately at (514) 861-4427. If your order is still being processed, we will do our best to accommodate your request.
- EXCHANGE AND RETURN
We do not issue refunds. However, if you have changed your mind, we will gladly exchange your item for a voucher valid in our store or online within 30 days of receipt of your order.
- EXCHANGE CONDITIONS
If the item is not returned in its original condition, the buyer is responsible for any loss of value.
- RETURN COSTS
If you wish to exchange an undamaged item, you will be responsible for the cost of returning the product(s).
Initial shipping charges are non-refundable.
You will be responsible for the new shipping charges for your exchange.
- UNCLAIMED PACKAGE
If your package has not been claimed, it will be returned to us.
We will contact you to determine whether the order should be reshipped or refunded.
If the buyer does not return to us within 31 days, the order cannot be reshipped and will not be refunded.
Leather and hand-woven fabric card case, turquoise
1470818
Regular price $79.00
Shipping calculated at checkout.
This leather and turquoise fabric cardholder is both practical and unique. Created by Montreal artisan Julie-Soleil Nadeau.
Made from cognac vegetable-tanned cowhide with a hand-woven linen yoke, it's a stylish way to store your cards. Holds 6 to 9 cards. A one-of-a-kind accessory!
A recent graduate of the École des métiers du cuir de Montréal, Julie-Soleil is the recipient of the Diane Tremblay Award of Excellence for the 2023 cohort.
DETAILS:
MATERIALS: Cowhide imported from Italy, vegetable tanned. Hand-woven linen
PROVENANCE: Montreal, Quebec
DIMENSIONS: Closed: 7 x 10 x 1 cm (2.76 x 3.94 x 0.4 inches). Open: 14 x 10 cm (5.5 x 3.94 inches)
Please note: given the entirely manual manufacturing techniques, colors may vary slightly, but will remain in the same tones.
- SHIPPING
END OF CANADA POST STRIKE: Online ordering limited to Canada until January 31, 2025
Due to Canada Post's one-month strike backlog, we are offering online ordering for Canada only, until January 31, 2025.
Please note that we cannot be held responsible for extended delivery times or lost packages.
Our boutique in Old Montreal remains open throughout the holiday season. We look forward to welcoming you for your purchases or for in-store pick-up.
Thank you for your understanding.
Orders are sent by Canada Post.
All packages are sent without signature, please contact us if you wish to add this option.
Please note that postal delays are out of l'Empreinte's control and may be longer than expected due to Canada Post's backlog following a month-long walkout, or to the time of year.
In Canada, delivery charges start at 200$ CA before taxes. You can choose other delivery methods at the checkout stage, for a fee but faster. These variable charges will be calculated at this stage.
Handling fees: A handling fee of 5$ is added to each order.
For all shipments outside Canada: Due to Canada Post's one-month walkout backlog, we are offering the online ordering option for Canada only, until January 31, 2025. Thank you for your understanding.
Shipping charges are calculated at checkout based on the volume, weight and shipping address of your order.
- SHIPPING DELAY
Once your order has been validated and paid for, we will dispatch your parcel within a maximum of 5 working days.
Some items are produced to order. In such cases, shipment may take up to 10 working days, and you will be notified accordingly.
- CANCEL OR CHANGE YOUR ORDER
Contact us immediately at (514) 861-4427. If your order is still being processed, we will do our best to accommodate your request.
- EXCHANGE AND RETURN
We do not issue refunds. However, if you have changed your mind, we will gladly exchange your item for a voucher valid in our store or online within 30 days of receipt of your order.
- EXCHANGE CONDITIONS
If the item is not returned in its original condition, the buyer is responsible for any loss of value.
- RETURN COSTS
If you wish to exchange an undamaged item, you will be responsible for the cost of returning the product(s).
Initial shipping charges are non-refundable.
You will be responsible for the new shipping charges for your exchange.
- UNCLAIMED PACKAGE
If your package has not been claimed, it will be returned to us.
We will contact you to determine whether the order should be reshipped or refunded.
If the buyer does not return to us within 31 days, the order cannot be reshipped and will not be refunded.
Leather and hand-woven canvas cardholder, pink
1470812
Regular price $79.00
Shipping calculated at checkout.
This card holder in leather and pink linen yoke is both practical and unique. Created by Montreal artisan Julie-Soleil Nadeau.
Made from cognac vegetable-tanned cowhide leather and a hand-woven linen yoke, it's a stylish way to store your cards. Holds 6 to 9 cards. A one-of-a-kind accessory!
A recent graduate of the École des métiers du cuir de Montréal, Julie-Soleil is the recipient of the Diane Tremblay Award of Excellence for the 2023 cohort.
DETAILS:
MATERIALS: Cowhide imported from Italy, vegetable tanned. Hand-woven linen
PROVENANCE: Montreal, Quebec
DIMENSIONS: Closed: 7 x 10 x 1 cm (2.76 x 3.94 x 0.4 inches). Open: 14 x 10 cm (5.5 x 3.94 inches)
Please note: given the entirely manual manufacturing techniques, colors may vary slightly, but will remain in the same tones.
- SHIPPING
END OF CANADA POST STRIKE: Online ordering limited to Canada until January 31, 2025
Due to Canada Post's one-month strike backlog, we are offering online ordering for Canada only, until January 31, 2025.
Please note that we cannot be held responsible for extended delivery times or lost packages.
Our boutique in Old Montreal remains open throughout the holiday season. We look forward to welcoming you for your purchases or for in-store pick-up.
Thank you for your understanding.
Orders are sent by Canada Post.
All packages are sent without signature, please contact us if you wish to add this option.
Please note that postal delays are out of l'Empreinte's control and may be longer than expected due to Canada Post's backlog following a month-long walkout, or to the time of year.
In Canada, delivery charges start at 200$ CA before taxes. You can choose other delivery methods at the checkout stage, for a fee but faster. These variable charges will be calculated at this stage.
Handling fees: A handling fee of 5$ is added to each order.
For all shipments outside Canada: Due to Canada Post's one-month walkout backlog, we are offering the online ordering option for Canada only, until January 31, 2025. Thank you for your understanding.
Shipping charges are calculated at checkout based on the volume, weight and shipping address of your order.
- SHIPPING DELAY
Once your order has been validated and paid for, we will dispatch your parcel within a maximum of 5 working days.
Some items are produced to order. In such cases, shipment may take up to 10 working days, and you will be notified accordingly.
- CANCEL OR CHANGE YOUR ORDER
Contact us immediately at (514) 861-4427. If your order is still being processed, we will do our best to accommodate your request.
- EXCHANGE AND RETURN
We do not issue refunds. However, if you have changed your mind, we will gladly exchange your item for a voucher valid in our store or online within 30 days of receipt of your order.
- EXCHANGE CONDITIONS
If the item is not returned in its original condition, the buyer is responsible for any loss of value.
- RETURN COSTS
If you wish to exchange an undamaged item, you will be responsible for the cost of returning the product(s).
Initial shipping charges are non-refundable.
You will be responsible for the new shipping charges for your exchange.
- UNCLAIMED PACKAGE
If your package has not been claimed, it will be returned to us.
We will contact you to determine whether the order should be reshipped or refunded.
If the buyer does not return to us within 31 days, the order cannot be reshipped and will not be refunded.
Laptop bag, leather
5264702
Regular price $248.00
Shipping calculated at checkout.
Carry your computer in style with this genuine leather bag, handcrafted by a Quebec artisan. Designed to meet the needs of modern professionals, it combines aesthetics and functionality.
Each bag is meticulously crafted from high-quality Italian leather, offering a luxurious texture and exceptional resistance to wear, while leaving space for your essential documents and accessories. A handy front pocket keeps your phone, pens and keys close at hand. The adjustable shoulder strap ensures optimum comfort on the move.
Ideal for everyday use or as a distinguished gift, this bag embodies the best of Quebec craftsmanship.
DETAILS:
MATERIALS: Cowhide leather, lined with plasticized fabric
PROVENANCE: Montreal, Quebec
DIMENSIONS: 29 x 24 x 10 cm; Adjustable shoulder strap, maximum 120 cm (11.4 x 9.5 x 04 inches; shoulder strap 47 inches)
- SHIPPING
END OF CANADA POST STRIKE: Online ordering limited to Canada until January 31, 2025
Due to Canada Post's one-month strike backlog, we are offering online ordering for Canada only, until January 31, 2025.
Please note that we cannot be held responsible for extended delivery times or lost packages.
Our boutique in Old Montreal remains open throughout the holiday season. We look forward to welcoming you for your purchases or for in-store pick-up.
Thank you for your understanding.
Orders are sent by Canada Post.
All packages are sent without signature, please contact us if you wish to add this option.
Please note that postal delays are out of l'Empreinte's control and may be longer than expected due to Canada Post's backlog following a month-long walkout, or to the time of year.
In Canada, delivery charges start at 200$ CA before taxes. You can choose other delivery methods at the checkout stage, for a fee but faster. These variable charges will be calculated at this stage.
Handling fees: A handling fee of 5$ is added to each order.
For all shipments outside Canada: Due to Canada Post's one-month walkout backlog, we are offering the online ordering option for Canada only, until January 31, 2025. Thank you for your understanding.
Shipping charges are calculated at checkout based on the volume, weight and shipping address of your order.
- SHIPPING DELAY
Once your order has been validated and paid for, we will dispatch your parcel within a maximum of 5 working days.
Some items are produced to order. In such cases, shipment may take up to 10 working days, and you will be notified accordingly.
- CANCEL OR CHANGE YOUR ORDER
Contact us immediately at (514) 861-4427. If your order is still being processed, we will do our best to accommodate your request.
- EXCHANGE AND RETURN
We do not issue refunds. However, if you have changed your mind, we will gladly exchange your item for a voucher valid in our store or online within 30 days of receipt of your order.
- EXCHANGE CONDITIONS
If the item is not returned in its original condition, the buyer is responsible for any loss of value.
- RETURN COSTS
If you wish to exchange an undamaged item, you will be responsible for the cost of returning the product(s).
Initial shipping charges are non-refundable.
You will be responsible for the new shipping charges for your exchange.
- UNCLAIMED PACKAGE
If your package has not been claimed, it will be returned to us.
We will contact you to determine whether the order should be reshipped or refunded.
If the buyer does not return to us within 31 days, the order cannot be reshipped and will not be refunded.