Clothing designer
Bronek Kochanski
Tania and Bronek Kochanski create fashion clothing and jewelry in their Montreal studio founded in 1978. They are committed to creating a modern collection with a feminine and sophisticated touch.
One of the keys to the process of creating their clothing designs is the constant search for new fabrics. A true globetrotter, Bronek Kochanski sources fabrics from all over Europe. These fabrics are manufactured with the latest weaving, knitting and dyeing technologies, combining traditional fibres with new materials for a result that is always fantastic.
Member since 1978
SHOP FOR CLOTHING MADE IN QUEBEC FROM BRONEK
Black hexagon and gold flower earrings
1099203
Regular price $28.00
Shipping calculated at checkout.
In gold-plated brass, on hypoallergenic hook. Very lightweight, wear them to add a touch of elegance to all your outfits.
DETAILS :
MATERIALS: 24-carat gold-plated brass
PROVENANCE: Designed and produced in Montreal, Quebec
DIMENSIONS: Lhanger length 4.2 cm (1.65 inches); Width 1.6 cm (0.6 inches)
- DELIVERY
*Due to the current lock-out situation at Canada Post, we cannot guarantee delivery service with this carrier. Thank you for your understanding.
Orders are sent by different carriers. If you prefer Canada Post*, simply select the option from the drop-down menu. Otherwise, your order will be shipped by a carrier at l'Empreinte's discretion.
All packages are sent without signature, please contact us if you wish to add this option.
Please note that postal delays are beyond the control of l'Empreinte and may be longer than expected due to the current situation with Canada Post, or the time of year.
In Canada, delivery is free from 150$ CA before taxes. A flat fee of 15$ + taxes applies to orders of 149.99$ and under, before taxes (standard shipping 3-9 business days). You can choose other, faster shipping methods at checkout. These variable charges will be calculated at this stage.
For all shipments outside Canada, delivery charges are calculated at the checkout stage according to the volume, weight and delivery address of your order.
- SHIPPING TIME
Once your order has been validated and paid for, we will dispatch your package within a maximum of 5 working days.
Some items are produced to order. In such cases, shipment may take up to 10 working days, and you will be notified accordingly.
- CANCEL OR CHANGE YOUR ORDER
Contact us immediately at (514) 861-4427. If your order is still being processed, we will do our best to accommodate your request.
- EXCHANGE AND RETURN
We do not issue refunds. However, if you have changed your mind, we will gladly exchange your item for a voucher valid in our store or online within 15 days of receiving your order.
- EXCHANGE CONDITIONS
If the item is not returned in its original condition, the buyer is responsible for any loss of value.
- RETURN COSTS
If you wish to exchange an undamaged item, you will be responsible for the cost of returning the product(s).
Initial shipping charges are non-refundable.
You will be responsible for the new shipping charges for your exchange.
- UNCLAIMED PACKAGE
If your package has not been claimed, it will be returned to us.
We will contact you to determine whether the order should be reshipped or refunded.
If the buyer does not return to us within 31 days, the order cannot be reshipped and will not be refunded.
Gold-plated ellipse dangle earrings
1099084
Regular price $32.00
Shipping calculated at checkout.
In gold-plated brass, on hypoallergenic hook. Very lightweight, wear them to give "punch" to your most classic outfits.
DETAILS :
MATERIALS: 24-carat gold-plated brass
PROVENANCE: Designed and produced in Montreal, Quebec
DIMENSIONS: Pendant length 4 cm (1.57 inches); Overall length 5.2 cm (2.05 inches)
- DELIVERY
*Due to the current lock-out situation at Canada Post, we cannot guarantee delivery service with this carrier. Thank you for your understanding.
Orders are sent by different carriers. If you prefer Canada Post*, simply select the option from the drop-down menu. Otherwise, your order will be shipped by a carrier at l'Empreinte's discretion.
All packages are sent without signature, please contact us if you wish to add this option.
Please note that postal delays are beyond the control of l'Empreinte and may be longer than expected due to the current situation with Canada Post, or the time of year.
In Canada, delivery is free from 150$ CA before taxes. A flat fee of 15$ + taxes applies to orders of 149.99$ and under, before taxes (standard shipping 3-9 business days). You can choose other, faster shipping methods at checkout. These variable charges will be calculated at this stage.
For all shipments outside Canada, delivery charges are calculated at the checkout stage according to the volume, weight and delivery address of your order.
- SHIPPING TIME
Once your order has been validated and paid for, we will dispatch your package within a maximum of 5 working days.
Some items are produced to order. In such cases, shipment may take up to 10 working days, and you will be notified accordingly.
- CANCEL OR CHANGE YOUR ORDER
Contact us immediately at (514) 861-4427. If your order is still being processed, we will do our best to accommodate your request.
- EXCHANGE AND RETURN
We do not issue refunds. However, if you have changed your mind, we will gladly exchange your item for a voucher valid in our store or online within 15 days of receiving your order.
- EXCHANGE CONDITIONS
If the item is not returned in its original condition, the buyer is responsible for any loss of value.
- RETURN COSTS
If you wish to exchange an undamaged item, you will be responsible for the cost of returning the product(s).
Initial shipping charges are non-refundable.
You will be responsible for the new shipping charges for your exchange.
- UNCLAIMED PACKAGE
If your package has not been claimed, it will be returned to us.
We will contact you to determine whether the order should be reshipped or refunded.
If the buyer does not return to us within 31 days, the order cannot be reshipped and will not be refunded.
Gold-plated dangling earrings
1099087
Regular price $34.00
Shipping calculated at checkout.
In gold-plated brass, on hypoallergenic hook. Very lightweight, you'll wear them on any occasion.
DETAILS :
MATERIALS: 24-carat gold-plated brass
PROVENANCE: Designed and produced in Montreal, Quebec
DIMENSIONS: Lhanger length 3.4 cm (1.33 inches); overall length 5 cm (2 inches)
- DELIVERY
*Due to the current lock-out situation at Canada Post, we cannot guarantee delivery service with this carrier. Thank you for your understanding.
Orders are sent by different carriers. If you prefer Canada Post*, simply select the option from the drop-down menu. Otherwise, your order will be shipped by a carrier at l'Empreinte's discretion.
All packages are sent without signature, please contact us if you wish to add this option.
Please note that postal delays are beyond the control of l'Empreinte and may be longer than expected due to the current situation with Canada Post, or the time of year.
In Canada, delivery is free from 150$ CA before taxes. A flat fee of 15$ + taxes applies to orders of 149.99$ and under, before taxes (standard shipping 3-9 business days). You can choose other, faster shipping methods at checkout. These variable charges will be calculated at this stage.
For all shipments outside Canada, delivery charges are calculated at the checkout stage according to the volume, weight and delivery address of your order.
- SHIPPING TIME
Once your order has been validated and paid for, we will dispatch your package within a maximum of 5 working days.
Some items are produced to order. In such cases, shipment may take up to 10 working days, and you will be notified accordingly.
- CANCEL OR CHANGE YOUR ORDER
Contact us immediately at (514) 861-4427. If your order is still being processed, we will do our best to accommodate your request.
- EXCHANGE AND RETURN
We do not issue refunds. However, if you have changed your mind, we will gladly exchange your item for a voucher valid in our store or online within 15 days of receiving your order.
- EXCHANGE CONDITIONS
If the item is not returned in its original condition, the buyer is responsible for any loss of value.
- RETURN COSTS
If you wish to exchange an undamaged item, you will be responsible for the cost of returning the product(s).
Initial shipping charges are non-refundable.
You will be responsible for the new shipping charges for your exchange.
- UNCLAIMED PACKAGE
If your package has not been claimed, it will be returned to us.
We will contact you to determine whether the order should be reshipped or refunded.
If the buyer does not return to us within 31 days, the order cannot be reshipped and will not be refunded.
Pointed ellipse earrings
1099082
Regular price $42.00
Shipping calculated at checkout.
Lightweight fashion earrings. In black nickel and gold-plated brass, on hypoallergenic post.
DETAILS :
MATERIAL: 24-carat gold-plated brass
PROVENANCE: Designed and produced in Montreal, Quebec
DIMENSIONS: Lenght 5.8 cm (2.3 inch)
- DELIVERY
*Due to the current lock-out situation at Canada Post, we cannot guarantee delivery service with this carrier. Thank you for your understanding.
Orders are sent by different carriers. If you prefer Canada Post*, simply select the option from the drop-down menu. Otherwise, your order will be shipped by a carrier at l'Empreinte's discretion.
All packages are sent without signature, please contact us if you wish to add this option.
Please note that postal delays are beyond the control of l'Empreinte and may be longer than expected due to the current situation with Canada Post, or the time of year.
In Canada, delivery is free from 150$ CA before taxes. A flat fee of 15$ + taxes applies to orders of 149.99$ and under, before taxes (standard shipping 3-9 business days). You can choose other, faster shipping methods at checkout. These variable charges will be calculated at this stage.
For all shipments outside Canada, delivery charges are calculated at the checkout stage according to the volume, weight and delivery address of your order.
- SHIPPING TIME
Once your order has been validated and paid for, we will dispatch your package within a maximum of 5 working days.
Some items are produced to order. In such cases, shipment may take up to 10 working days, and you will be notified accordingly.
- CANCEL OR CHANGE YOUR ORDER
Contact us immediately at (514) 861-4427. If your order is still being processed, we will do our best to accommodate your request.
- EXCHANGE AND RETURN
We do not issue refunds. However, if you have changed your mind, we will gladly exchange your item for a voucher valid in our store or online within 15 days of receiving your order.
- EXCHANGE CONDITIONS
If the item is not returned in its original condition, the buyer is responsible for any loss of value.
- RETURN COSTS
If you wish to exchange an undamaged item, you will be responsible for the cost of returning the product(s).
Initial shipping charges are non-refundable.
You will be responsible for the new shipping charges for your exchange.
- UNCLAIMED PACKAGE
If your package has not been claimed, it will be returned to us.
We will contact you to determine whether the order should be reshipped or refunded.
If the buyer does not return to us within 31 days, the order cannot be reshipped and will not be refunded.
Gold-plated half-moon earrings
1099083
Regular price $36.00
Shipping calculated at checkout.
Earrings with a 1980s-inspired design. In black nickel and gold plated brass, on hypoallergenic hooks. Very lightweight, wear them to go dancing!
DETAILS :
MATERIALS: 24-carat gold-plated brass
PROVENANCE: Designed and produced in Montreal, Quebec
DIMENSIONS: Hanger length 5.4 cm (2.13 inches); Total length 7.3 cm (2.87 inches)
- DELIVERY
*Due to the current lock-out situation at Canada Post, we cannot guarantee delivery service with this carrier. Thank you for your understanding.
Orders are sent by different carriers. If you prefer Canada Post*, simply select the option from the drop-down menu. Otherwise, your order will be shipped by a carrier at l'Empreinte's discretion.
All packages are sent without signature, please contact us if you wish to add this option.
Please note that postal delays are beyond the control of l'Empreinte and may be longer than expected due to the current situation with Canada Post, or the time of year.
In Canada, delivery is free from 150$ CA before taxes. A flat fee of 15$ + taxes applies to orders of 149.99$ and under, before taxes (standard shipping 3-9 business days). You can choose other, faster shipping methods at checkout. These variable charges will be calculated at this stage.
For all shipments outside Canada, delivery charges are calculated at the checkout stage according to the volume, weight and delivery address of your order.
- SHIPPING TIME
Once your order has been validated and paid for, we will dispatch your package within a maximum of 5 working days.
Some items are produced to order. In such cases, shipment may take up to 10 working days, and you will be notified accordingly.
- CANCEL OR CHANGE YOUR ORDER
Contact us immediately at (514) 861-4427. If your order is still being processed, we will do our best to accommodate your request.
- EXCHANGE AND RETURN
We do not issue refunds. However, if you have changed your mind, we will gladly exchange your item for a voucher valid in our store or online within 15 days of receiving your order.
- EXCHANGE CONDITIONS
If the item is not returned in its original condition, the buyer is responsible for any loss of value.
- RETURN COSTS
If you wish to exchange an undamaged item, you will be responsible for the cost of returning the product(s).
Initial shipping charges are non-refundable.
You will be responsible for the new shipping charges for your exchange.
- UNCLAIMED PACKAGE
If your package has not been claimed, it will be returned to us.
We will contact you to determine whether the order should be reshipped or refunded.
If the buyer does not return to us within 31 days, the order cannot be reshipped and will not be refunded.
Black and gold dangling earrings
1099081
Regular price $36.00
Shipping calculated at checkout.
Hanging earrings with an original design. In black and gold nickel-plated brass, on hypoallergenic hooks. Lightweight, you'll wear them from morning to night, whatever the occasion!
DETAILS
MATERIALS: 24-carat gold-plated brass
PROVENANCE: Designed and produced in Montreal, Quebec
DIMENSIONS:Pendant length 4.4 cm (1.73 inch); Overall length 6.3 cm (2.5 inch)
- DELIVERY
*Due to the current lock-out situation at Canada Post, we cannot guarantee delivery service with this carrier. Thank you for your understanding.
Orders are sent by different carriers. If you prefer Canada Post*, simply select the option from the drop-down menu. Otherwise, your order will be shipped by a carrier at l'Empreinte's discretion.
All packages are sent without signature, please contact us if you wish to add this option.
Please note that postal delays are beyond the control of l'Empreinte and may be longer than expected due to the current situation with Canada Post, or the time of year.
In Canada, delivery is free from 150$ CA before taxes. A flat fee of 15$ + taxes applies to orders of 149.99$ and under, before taxes (standard shipping 3-9 business days). You can choose other, faster shipping methods at checkout. These variable charges will be calculated at this stage.
For all shipments outside Canada, delivery charges are calculated at the checkout stage according to the volume, weight and delivery address of your order.
- SHIPPING TIME
Once your order has been validated and paid for, we will dispatch your package within a maximum of 5 working days.
Some items are produced to order. In such cases, shipment may take up to 10 working days, and you will be notified accordingly.
- CANCEL OR CHANGE YOUR ORDER
Contact us immediately at (514) 861-4427. If your order is still being processed, we will do our best to accommodate your request.
- EXCHANGE AND RETURN
We do not issue refunds. However, if you have changed your mind, we will gladly exchange your item for a voucher valid in our store or online within 15 days of receiving your order.
- EXCHANGE CONDITIONS
If the item is not returned in its original condition, the buyer is responsible for any loss of value.
- RETURN COSTS
If you wish to exchange an undamaged item, you will be responsible for the cost of returning the product(s).
Initial shipping charges are non-refundable.
You will be responsible for the new shipping charges for your exchange.
- UNCLAIMED PACKAGE
If your package has not been claimed, it will be returned to us.
We will contact you to determine whether the order should be reshipped or refunded.
If the buyer does not return to us within 31 days, the order cannot be reshipped and will not be refunded.
Black and white cloche hat in stretch fabric
1099200
Regular price $48.00
Shipping calculated at checkout.
A cloche hat as elegant as it is timeless, lovingly handcrafted in Montreal from stretch fabric. Its large fabric flower gives it a feminine and original touch, while its stretchy texture makes it perfect for keeping you warm and easy to fold and wash. This versatile hat will be your ideal companion for any occasion!
Be sure to wear a unique piece! Designer Bronek Kochanski produces all his collections in very small quantities using privately imported fabrics.
ADVANTAGES AND DETAILS :
- Foldable, very practical for travel
- Washable
- Lightly stretchable fabric for optimal fit.
DETAILS:
MATERIALS: Wool blend
PROVENANCE: Montreal
DIMENSIONS: One size (approx. 57cm)
CARE: Hand wash. Dry flat.
- DELIVERY
*Due to the current lock-out situation at Canada Post, we cannot guarantee delivery service with this carrier. Thank you for your understanding.
Orders are sent by different carriers. If you prefer Canada Post*, simply select the option from the drop-down menu. Otherwise, your order will be shipped by a carrier at l'Empreinte's discretion.
All packages are sent without signature, please contact us if you wish to add this option.
Please note that postal delays are beyond the control of l'Empreinte and may be longer than expected due to the current situation with Canada Post, or the time of year.
In Canada, delivery is free from 150$ CA before taxes. A flat fee of 15$ + taxes applies to orders of 149.99$ and under, before taxes (standard shipping 3-9 business days). You can choose other, faster shipping methods at checkout. These variable charges will be calculated at this stage.
For all shipments outside Canada, delivery charges are calculated at the checkout stage according to the volume, weight and delivery address of your order.
- SHIPPING TIME
Once your order has been validated and paid for, we will dispatch your package within a maximum of 5 working days.
Some items are produced to order. In such cases, shipment may take up to 10 working days, and you will be notified accordingly.
- CANCEL OR CHANGE YOUR ORDER
Contact us immediately at (514) 861-4427. If your order is still being processed, we will do our best to accommodate your request.
- EXCHANGE AND RETURN
We do not issue refunds. However, if you have changed your mind, we will gladly exchange your item for a voucher valid in our store or online within 15 days of receiving your order.
- EXCHANGE CONDITIONS
If the item is not returned in its original condition, the buyer is responsible for any loss of value.
- RETURN COSTS
If you wish to exchange an undamaged item, you will be responsible for the cost of returning the product(s).
Initial shipping charges are non-refundable.
You will be responsible for the new shipping charges for your exchange.
- UNCLAIMED PACKAGE
If your package has not been claimed, it will be returned to us.
We will contact you to determine whether the order should be reshipped or refunded.
If the buyer does not return to us within 31 days, the order cannot be reshipped and will not be refunded.
Rosa light jacket
1096006
Regular price $145.00
Shipping calculated at checkout.
The Rosa light jacket is a creation by Montreal designer Bronek Kochanski for TIB Design. Entirely handmade with exclusive, privately imported fabrics, it's soft and ideal for the in-between seasons, and can even be worn indoors in the colder seasons.
Lightweight and slim-fitting, the contrasting hemmed trim adds an ultra-feminine touch. Unlined and wrinkle-free, it's ideal for travel for a little warmth in style.
A member of l'Empreinte since 1978, Bronek manufactures all its creations, in very small quantities, entirely by hand from its Montreal workshop.
BENEFITS AND FEATURES :
- Elegant lightweight jacket for all seasons
- Slightly stretch fabric for greater comfort
- Can be worn indoors or out
- Unlined
- Crease-resistant
- Hand-washable
DETAILS AND CARE :
MATERIALS: 70% wool / 30% polyester
PROVENANCE: Montreal, Quebec
SIZES: XS, S, M, L, XL. Please indicate the size required in the comments field of your shopping cart.
CARE: Hand wash in cold water. Tumble dry. Dry clean only.
- DELIVERY
*Due to the current lock-out situation at Canada Post, we cannot guarantee delivery service with this carrier. Thank you for your understanding.
Orders are sent by different carriers. If you prefer Canada Post*, simply select the option from the drop-down menu. Otherwise, your order will be shipped by a carrier at l'Empreinte's discretion.
All packages are sent without signature, please contact us if you wish to add this option.
Please note that postal delays are beyond the control of l'Empreinte and may be longer than expected due to the current situation with Canada Post, or the time of year.
In Canada, delivery is free from 150$ CA before taxes. A flat fee of 15$ + taxes applies to orders of 149.99$ and under, before taxes (standard shipping 3-9 business days). You can choose other, faster shipping methods at checkout. These variable charges will be calculated at this stage.
For all shipments outside Canada, delivery charges are calculated at the checkout stage according to the volume, weight and delivery address of your order.
- SHIPPING TIME
Once your order has been validated and paid for, we will dispatch your package within a maximum of 5 working days.
Some items are produced to order. In such cases, shipment may take up to 10 working days, and you will be notified accordingly.
- CANCEL OR CHANGE YOUR ORDER
Contact us immediately at (514) 861-4427. If your order is still being processed, we will do our best to accommodate your request.
- EXCHANGE AND RETURN
We do not issue refunds. However, if you have changed your mind, we will gladly exchange your item for a voucher valid in our store or online within 15 days of receiving your order.
- EXCHANGE CONDITIONS
If the item is not returned in its original condition, the buyer is responsible for any loss of value.
- RETURN COSTS
If you wish to exchange an undamaged item, you will be responsible for the cost of returning the product(s).
Initial shipping charges are non-refundable.
You will be responsible for the new shipping charges for your exchange.
- UNCLAIMED PACKAGE
If your package has not been claimed, it will be returned to us.
We will contact you to determine whether the order should be reshipped or refunded.
If the buyer does not return to us within 31 days, the order cannot be reshipped and will not be refunded.
Vera short jacket for women, in wool jacquard with orange floral pattern
1093030
Regular price $168.00
Shipping calculated at checkout.
Unlined, this short jacket is ideal for in-between seasons, or even indoors. The contrasting black and red panels add a contemporary design touch to the floral wool jacquard pattern.
The Vera jacket is made by Montreal designer Bronek Kochanski for TIB Design. It is entirely handmade in his Montreal workshop, using exclusive, privately imported fabrics.
BENEFITS AND FEATURES:
- Elegant lightweight jacket for all seasons
- Slightly stretch knit fabrics for greater comfort
- Can be worn indoors or out
- Unlined
- Wrinkle-resistant, perfect for traveling
- Hand-washable
DETAILS AND CARE :
MATERIALS: 70% wool / 30% polyester
PROVENANCE: Montreal, Quebec
SIZES: XS, S, M, L, XL. PLEASE INDICATE YOUR DESIRED SIZE IN THE COMMENTS BOX OF THE SHOPPING CART
CARE: Hand wash in cold water. Tumble dry. Dry clean only.
- DELIVERY
*Due to the current lock-out situation at Canada Post, we cannot guarantee delivery service with this carrier. Thank you for your understanding.
Orders are sent by different carriers. If you prefer Canada Post*, simply select the option from the drop-down menu. Otherwise, your order will be shipped by a carrier at l'Empreinte's discretion.
All packages are sent without signature, please contact us if you wish to add this option.
Please note that postal delays are beyond the control of l'Empreinte and may be longer than expected due to the current situation with Canada Post, or the time of year.
In Canada, delivery is free from 150$ CA before taxes. A flat fee of 15$ + taxes applies to orders of 149.99$ and under, before taxes (standard shipping 3-9 business days). You can choose other, faster shipping methods at checkout. These variable charges will be calculated at this stage.
For all shipments outside Canada, delivery charges are calculated at the checkout stage according to the volume, weight and delivery address of your order.
- SHIPPING TIME
Once your order has been validated and paid for, we will dispatch your package within a maximum of 5 working days.
Some items are produced to order. In such cases, shipment may take up to 10 working days, and you will be notified accordingly.
- CANCEL OR CHANGE YOUR ORDER
Contact us immediately at (514) 861-4427. If your order is still being processed, we will do our best to accommodate your request.
- EXCHANGE AND RETURN
We do not issue refunds. However, if you have changed your mind, we will gladly exchange your item for a voucher valid in our store or online within 15 days of receiving your order.
- EXCHANGE CONDITIONS
If the item is not returned in its original condition, the buyer is responsible for any loss of value.
- RETURN COSTS
If you wish to exchange an undamaged item, you will be responsible for the cost of returning the product(s).
Initial shipping charges are non-refundable.
You will be responsible for the new shipping charges for your exchange.
- UNCLAIMED PACKAGE
If your package has not been claimed, it will be returned to us.
We will contact you to determine whether the order should be reshipped or refunded.
If the buyer does not return to us within 31 days, the order cannot be reshipped and will not be refunded.
Claudia long jacket, for women, white, black and fuchsia
1093050
Regular price $148.00
Shipping calculated at checkout.
This jacket is as comfortable as it is stylish, and will become a wardrobe staple. It's unlined, so you can wear it indoors or out.
Designer Bronek Kochanski, creates and crafts all his collections from his Montreal atelier, using exclusive wool-blend fabrics he brings back from his frequent trips to Europe.
BENEFITS AND FEATURES :
- Warm, elegant lightweight jacket
- Slightly stretch knit fabrics for greater comfort
- Can be worn indoors or out
- Unlined
DETAILS & CARE:
MATERIALS: 70% wool / 30% polyester
PROVENANCE: Montreal, Quebec
SIZES: XS, S, M, L, XL. PLEASE INDICATE YOUR DESIRED SIZE IN THE COMMENTS BOX OF THE SHOPPING CART
CARE: Hand wash in cold water. Tumble dry. Dry clean only.
- DELIVERY
*Due to the current lock-out situation at Canada Post, we cannot guarantee delivery service with this carrier. Thank you for your understanding.
Orders are sent by different carriers. If you prefer Canada Post*, simply select the option from the drop-down menu. Otherwise, your order will be shipped by a carrier at l'Empreinte's discretion.
All packages are sent without signature, please contact us if you wish to add this option.
Please note that postal delays are beyond the control of l'Empreinte and may be longer than expected due to the current situation with Canada Post, or the time of year.
In Canada, delivery is free from 150$ CA before taxes. A flat fee of 15$ + taxes applies to orders of 149.99$ and under, before taxes (standard shipping 3-9 business days). You can choose other, faster shipping methods at checkout. These variable charges will be calculated at this stage.
For all shipments outside Canada, delivery charges are calculated at the checkout stage according to the volume, weight and delivery address of your order.
- SHIPPING TIME
Once your order has been validated and paid for, we will dispatch your package within a maximum of 5 working days.
Some items are produced to order. In such cases, shipment may take up to 10 working days, and you will be notified accordingly.
- CANCEL OR CHANGE YOUR ORDER
Contact us immediately at (514) 861-4427. If your order is still being processed, we will do our best to accommodate your request.
- EXCHANGE AND RETURN
We do not issue refunds. However, if you have changed your mind, we will gladly exchange your item for a voucher valid in our store or online within 15 days of receiving your order.
- EXCHANGE CONDITIONS
If the item is not returned in its original condition, the buyer is responsible for any loss of value.
- RETURN COSTS
If you wish to exchange an undamaged item, you will be responsible for the cost of returning the product(s).
Initial shipping charges are non-refundable.
You will be responsible for the new shipping charges for your exchange.
- UNCLAIMED PACKAGE
If your package has not been claimed, it will be returned to us.
We will contact you to determine whether the order should be reshipped or refunded.
If the buyer does not return to us within 31 days, the order cannot be reshipped and will not be refunded.